One Point of Contact. Complete Support.

Every international patient is assigned a dedicated, bilingual Patient Navigator who serves as your single point of contact throughout your entire journey. Your Navigator coordinates between medical teams, handles logistics, and ensures nothing is lost in translation — medically or culturally.

How It Works

Our international patient process is designed to be efficient, transparent, and supportive at every stage.

Submit Your Inquiry

Complete our online inquiry form or email us with a brief description of your condition and any relevant medical records. No referral is needed.

Case Review

Our medical team reviews your records and provides an initial assessment within 48 hours. Your Patient Navigator will contact you to discuss next steps.

Treatment Plan

If further evaluation or treatment is recommended, we provide a personalized care plan including estimated timeline, procedures, and cost estimate.

Travel Planning

Your Navigator assists with appointment scheduling, visa support documentation, and accommodation recommendations near the hospital.

Arrival & Treatment

Your Navigator greets you upon arrival, accompanies you to appointments, provides interpretation, and coordinates all aspects of your care.

Follow-Up Care

Before departure, you receive a comprehensive medical summary. Your Navigator remains available for questions and coordinates with your home physician.

Structured Programs for International Patients

1 Day

Lung Health Assessment

Comprehensive screening including low-dose CT, pulmonary function tests, blood work, and specialist consultation. You receive a detailed written report with findings and recommendations.

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72 Hours

Pulmonary Nodule Fast-Track

For patients with a pulmonary nodule found on CT: high-resolution imaging, multidisciplinary expert review, and a clear recommendation — monitor, biopsy, or proceed to surgery.

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Consultation

Second Opinion

Expert review of your existing diagnosis and treatment plan by our thoracic surgery or respiratory medicine specialists. Delivered as a written report with recommended next steps.

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Planning Your Visit

Getting to Shanghai

Shanghai is served by two international airports: Pudong (PVG) and Hongqiao (SHA). Direct flights connect Shanghai to major cities worldwide. Most nationalities can obtain a visa on arrival or through e-visa services.

Accommodation

The hospital is located in Yangpu District, well-connected by metro (Lines 8 and 10). Multiple hotels at all price points are available within walking distance or a short ride from the hospital.

Costs & Payment

We provide cost estimates before your visit. Payment can be made by international bank transfer, credit card (Visa/Mastercard), or cash. We can assist with insurance documentation upon request.

Language Support

Your Patient Navigator provides bilingual support in English and Chinese. Additional language support can be arranged for other languages upon request.

What to Bring

Your passport, all medical records related to your condition, recent imaging (CT/MRI on CD or USB), current medication list, and any pathology reports or biopsy results.

Accompanying Family

Family members are welcome. Your Navigator can assist with arranging accommodations suitable for families and provide guidance on activities in Shanghai during your stay.

Ready to Begin?

Our international patient team responds to all inquiries within 48 hours.

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